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Desktop Service Technician
Closing Date: Mar. 01, 2012
| Employer: | Electronic Systems |
| Job Location: |
Hampton - Hampton City County |
| Employment Type: | Full Time |
| Salary Range: | $12.00-$17.00 per hour depending upon experience |
| Benefits: | Please refer to www.esi.net for a complete listing |
Description: | | Electronic Systems, Inc. has an immediate need for Desktop Service Technicians. The technicians will be responsible for analyzing and resolving desktop, portable, printer, peripheral, hardware and software problems including desktop network connectivity issues utilizing available resources. In addition is required to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction. This position is primarily dispatched however may be dedicated to a customer's site for extended periods of time.
Knowledge
- Computers, Multiple Operating Systems ( Win NT, Win 2ooo, Windows Vista, Windows XP, Windows 7, Hardware Diagnostic Utilities)
- Setup and driver installation of Print devices (i.e. dot matrix, Inkjet, LaserJets),
- Peripherals (including but not limited to video cards, network interface cards, SCSI adapters, storage devices, memory, etc.)
- OEM Warranty Procedures-all manufacturers serviced by ESI
- Appropriate OEM Resources (i.e. manuals, resource CD’s, Internet, etc.)
- Set up and configure network printing devices
- Network Administraion (client/workstation specific) Novell and Microsoft
- Portable architecture (i.e. laptops, handhelds)
Technical Skills
- Install all type of peripherals and verify functionality.
- Resolve hardware conflicts.
- Troubleshoot and resolve PC problems.
- At least 2 years of experience troubleshooting, diagnosing and repairing computer hardware, printer configuration, software and operating systems. At least 1 year experience with workstation network connectivity.
- A+ Certification, Network +, Original Equipment Manufacturers Certification, Compaq ACT/ASP
Requirements
- High School Diploma or GED
- Possess and maintain valid drivers’ license
- Provide certificate of insurance with adequate liability coverage and include statement from insurance company of their knowledge that you use your vehicle for work
- Ability to lift 50 lbs.
- Periodically be on call 24 hours a day
ESI is an Equal Opportunity/AA Employer, and maintains a drug-free workplace.
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