|
|
Desktop Support Engineer (level 4)
Closing Date: Feb. 24, 2012
| Employer: | Electronic Systems |
| Job Location: |
Virginia Beach - Virginia Beach City County |
| Employment Type: | Full Time |
| Salary Range: | $15.00 - $21.50/hr |
| Benefits: | Please see www.esi.net for benefit information |
Description: | Desktop Service Engineer
GENERAL FUNCTION
Responsible for analyzing and resolving desktop, portable, printer, peripheral, hardware and software problems including desktop network connectivity issues utilizing available resources. In addition is required to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it relates to customer satisfaction. This position is primarily dispatched however may be dedicated to a customers site for extended periods of time.
EDUCATION
Required: High School Diploma or GED
Preferred: Two / Four year college degree or degree from Vocational Institute in related field of industry.
EXPERIENCE
Required: At least 2-4 year of experience with troubleshooting, diagnosing and repairing computer hardware, printers, configuration, software and operating systems. At least 1 year experience with workstation network connectivity.
Preferred: Two or more years experience with troubleshooting, diagnosing and repairing computer hardware, laptops, printers, software and operating systems in a networked environment.
CERTIFICATIONS
Required to have at least 1 Microsoft certification MCDST, MCP, MCSE, etc.
Hand on/ working knowledge with respect to:
Computers, Multiple Operating Systems (including Dos, Win3.1, Win 95 all revs, Win 98 all revs, Win NT, Win 2ooo, Apple OS, Linux, Drive duplication / imaging, Knowledge of Applications installation and troubleshooting, Hardware Diagnostic Utilities
All types of Printers (i.e. dot matrix, Inkjet, Laserjets, local and network, color, black & White), including troubleshooting, diagnosing and repair
Peripherals (including but not limited to internal & external modems, sound cards, video cards, network interface cards, SCSI adapters, storage devices, memory, etc.)
Network Connectivity (client / workstation specific) Novell and Microsoft
OEM Warranty Procedures all manufacturers serviced at ESI
Appropriate OEM Resources (i.e. manuals, resource CDs, Internet, etc.)
Set up and configure network printing devices
Network Administration (client / workstation specific) Novell and Microsoft
Portable architecture (i.e. laptops, handhelds)
Network Operating Systems
Server Consoles
Network Hardware
ESI is an Equal Opportunity Employer, and maintains a drug-free workplace.
|
Get Notified of New Jobs at Global Imaging Systems, Inc. |
|
|
|
|
|
|
|
|
|
